Help & Support

Welcome to KnockPost Support. We are here to help you resolve any issues you might have while using our platform.

1. Frequently Asked Questions

How do I change my profile picture?
Navigate to your Profile -> Edit Profile. Tap on your current profile picture to upload a new one.

How can I make my account private?
Go to Settings -> Profile -> Private Account, and toggle the switch. When private, only accepted Knocks can see your posts, Waves, and Glimpse.

What is Professional mode?
Professional mode allows creators to access advanced analytics like views, likes, and creator rank. It also makes your profile fully public to grow your audience.

2. Account Deletion

If you no longer wish to use KnockPost, you can permanently delete your account and all associated data.

• Open the KnockPost app.
• Navigate to your Profile -> Settings -> Account.
• Scroll down to the "Danger Zone" and select Delete account.
• Confirm your action in the dialog prompt.

Please note that this action is irreversible and all your data will be permanently removed.

3. Report an Issue or Abuse

Keeping KnockPost safe is our priority. If you encounter spam, abuse, or any technical bugs, please let us know immediately.

• Use the in-app "Feedback" tool found under Settings -> About -> Feedback.
• Or contact us directly via email.

4. Contact Us

Still need help? Reach out to our support team directly. We typically respond within 24-48 hours.

Email: knockpostofficial@gmail.com